Elision Announced Launch of Collection Module for Call Center Software
Added: (Tue Jun 11 2019)
Pressbox (Press Release) -
Elision Technolab LLP is a leading VoIP company. The company offers top VoIP solutions with its major focus in developing the best call center solution. The company has its own contact center software, Dialshree. Moreover, the company also provides customization services for the existing call center software, which can be an open source like VICIDial or third party system. Recently, the company has launched collection module.
The company has developed a collection module. This module is ready to use and available for Dialshree and VICIDial users. One can simply buy this add-on and get in integrated within their call center software. Once it is integrated, it is ready to use and work as a part of the call center solution itself.
The collection module is developed for the companies, call center or businesses that run calling campaigns for the collection of EMIs. The collection campaigns can be run for any industry such as, baking loans, finance loans, credit card, automobile, utility, etc.
As per the shared details, the collection module of the call center solution is designed with the bucket / category system available in the collection companies. It puts customers in various buckets or categories based on the pending EMIs. Also, the dispositions available with this collection module match with the system. The collection module can be further optimized and modified to meet specific needs of the collection company.
This collection module also supports integration of different APIs, so the collection companies can connect any existing system like, CRM system, database, etc. Once the API is integrated, the companies can use their call center solution as an all in one system which can be used for collection campaigns.
The collection module also has a payment utility module in specific. This module automatically filters the numbers which have already paid the EMIs so the agents don’t call unnecessary numbers. This saves a lot of time of the agents which can be used in calling the correct leads.
The collection module is furnished with a lot of interesting features which make the job of collection companies easier.
“We have been catering companies with our call center software. We also provide a turnkey contact center solution and we keep on working to increase performance of our call center software. With our 12 years of experience in the call center industry, we realized that the call center solutions are used in collection companies as one of the highest usage companies. They have to do many things manually like pulling out the numbers which have already paid, which is nothing more than unnecessary time wasted. Thus, to benefit our existing and future customers with the most useful call center software, we have developed collection module. It is already provided to some collection companies and they are happy with the results”, shared spokesperson of the Elision Technolab LLP.
To know more about this solution, please visit https://www.elisiontec.com/collection-module/